Our Frequently Asked Questions

How Do I Get Started?

How Do I Prepare for Your Visit?

What Services Do You Offer?

When Is the Last Cleaning Service Scheduled For?

Do I Have Be Home With You?

What About My Pets?

Can I Leave a Note for the Maid?

Is a Cleaning Contract Required for Residential Cleaning?

Do the Housekeepers Bring Their Own Supplies?

Do You Send the Same Person Every Time?

Does the Team Wear Uniforms?

What is Your Cancellation & Lock Out Fee Policy?

When & How Do I Make a Payment?

Should I Tip?

What if Something Was Missed or Not Cleaned During My Cleaning?

Can I Trust Your Professional Cleaners?

To learn more, call (202) 545-0214.